Welcome to OfficeDNA. By accessing or using our platform, products, and services, you agree to the following Terms & Conditions. Please read them carefully before using OfficeDNA CRM, ERP, HRMS, or any related tools offered under the OfficeDNA brand.

Acceptance of Terms

By using OfficeDNA, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions. If you do not agree, please discontinue the use of our services immediately.

Description of Services

OfficeDNA provides powerful business management tools, including CRM, HRMS, ERP automation, marketing features, and workflow automation. Our services are designed to help you manage leads, customers, employees, marketing operations, and business processes efficiently.

Key Features

• Lead Management, Contact Management, Sales Pipelines
• HRMS for employee data, attendance, and resource management
• Marketing automation including drip sequences, email, SMS, and WhatsApp campaigns
• Landing pages, marketing forms, and workflow automations
• Reports and analytics for real-time insights
• Team collaboration tools including automatic data entry and @mentions
• ERP features for centralizing business processes and improving operational efficiency

Customer & Lead Management

OfficeDNA CRM helps businesses organize and manage customer data, nurture leads, and track sales progress. The platform assists in:

• Organizing customer information securely
• Finding, managing, and nurturing new leads
• Monitoring sales pipelines and improving deal closure rates
• Tracking sales activities and generating business reports

Use of Platform

You agree to use OfficeDNA only for lawful business purposes. Users must not misuse the platform, attempt unauthorized access, or interfere with the system’s functionality or security features.

User Responsibilities

• Providing accurate and up-to-date information
• Maintaining the confidentiality of login credentials
• Ensuring compliance with applicable laws and regulations
• Using OfficeDNA tools ethically and responsibly

Security & Data Protection

We prioritize the security of customer data and take industry-standard measures to protect information. By using OfficeDNA, you agree not to engage in activities that compromise the platform's integrity or data security.

Sales Automation

OfficeDNA’s automation features are designed to eliminate repetitive tasks, reduce human error, and improve team productivity. Automation may include workflow triggers, reminders, drip campaigns, and rule-based actions executed by the system.

Third-Party Integrations

OfficeDNA may integrate with third-party applications. Your use of such integrations is subject to the terms of those respective providers. OfficeDNA is not responsible for any issues arising from third-party usage.

Intellectual Property

All content, branding, code, and designs related to OfficeDNA are the intellectual property of OfficeDNA and may not be copied, redistributed, or reproduced without prior written consent.

Limitation of Liability

OfficeDNA is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use the platform, including but not limited to loss of data, profits, or business interruptions.

Termination

We reserve the right to suspend or terminate user access if these Terms & Conditions are violated or if unauthorized system usage is detected.

Modifications

OfficeDNA may revise these Terms & Conditions at any time. Continued use of the platform following any changes constitutes acceptance of the revised terms.

Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact our support team through the official OfficeDNA website.