Privacy Policy

Your privacy is important to us. This Privacy Policy explains how OfficeDNA collects, uses, stores, and protects your personal and business information when you use our CRM, HRMS, ERP, marketing, and automation tools. By accessing OfficeDNA, you agree to the terms described in this Privacy Policy.

Information We Collect

OfficeDNA collects information to provide better services, optimize performance, and enable business automation features. The types of data we collect include:

Personal details such as name, email, phone number
Employee records for HRMS features
Customer and lead information stored in CRM
Usage data, system logs, and analytics
Marketing campaign data including email, SMS, and WhatsApp interactions
Business details required for ERP and workflow automation

How We Use Your Information

OfficeDNA uses collected data to improve functionality, enhance user experience, and streamline business processes. Your data may be used for:

Managing leads, contacts, and customers
Running marketing automation such as drip sequences and campaigns
Enabling HRMS, payroll, attendance tracking, and employee management
Generating reports, analytics, and insights for business performance
Providing sales pipeline management and tracking sales activities
Improving ERP processes to enhance operational control and efficiency
Communicating updates, service notifications, and support messages

Data Security

We value the trust users place in OfficeDNA and take strong security measures to protect your data. Our platform employs encryption, secure servers, authentication controls, and monitoring systems to safeguard your information from unauthorized access.

Data Sharing and Disclosure

OfficeDNA does not sell or share your personal information with third parties except in the following cases:

When required by applicable laws or legal processes
To trusted service providers who help operate our platform
For integrations you explicitly authorize
To prevent fraud, unauthorized access, or security risks

Third-Party Tools & Integrations

OfficeDNA integrates with third-party applications to enhance user functionality. These external tools may collect data according to their own privacy policies. We are not responsible for data handling practices of third-party services.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience, store preferences, analyze trends, and optimize performance. Users can manage cookie settings through their browser options.

Data Retention

Your data is retained as long as your account is active or necessary to provide services. Upon termination, data may be archived securely or deleted based on legal and operational requirements.

User Rights

Depending on your region, you may have rights to:

Access and review the data stored about you
Request correction or update of incorrect information
Request deletion of data (where legally applicable)
Object to the use of your data for marketing
Withdraw consent for data processing

Children’s Privacy

OfficeDNA services are intended for business users and not directed toward children. We do not knowingly collect data from individuals under the age of 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or platform features. Continued use of OfficeDNA after changes indicates acceptance of the updated policy.

Contact Information

If you have any questions regarding this Privacy Policy or your data, please contact our support team through the official OfficeDNA website.